How to configure Zoiper Softphone

1. Download Zoiper from http:www.zoiper.com

2. Double Click the downloaded installer and you should be able to see a window similar to the image below, click

zoiper

3. Accept the license agreement by clicking I accept the agreement

zoiper

4. Click Next

zoiper

5. Click Next

zoiper

6. Click Next

zoiper

7. Click Next

zoiper

8. Click Finish and Check the box Launch Zoiper

zoiper

9. The Main Interface for Zoiper should look like this:

zoiper

10. Phone credentials can be viewed on your admin Dashboard "Agents and Phones" section by clicking Password [show] or by navigating to Telephony Users page.

Dashboard Agent and Phone section

Users Page

User and Phone login

11. To configure an account click the Settings dropdown box.

zoiper

12. Select Create a new account.

zoiper

13. Select SIP and click Next

zoiper

14. User or Phone Login, Password or Phone password, and Host/Domain/Outbound proxy can be seen on your GOADMIN Dashboards Agent and Phone section.

zoiper

15. Set Account Name and click Next

zoiper

16. Click Close.

zoiper

17. Run the Audio Wizard and select the correct audio device. Click on Start Test for both speakers and microphone to verify you have the correct device selected. Click OK.

zoiper

18. Click Settings and select Preferences. Check if your account say "Registered", if it doesn't, click on Register then click on ok.


zoiper

19. Go to your server link https://yourcompanyname.goautodial.com and login as an agent. Zoiper will ring when you login on the agent webpage. Click on accept. DO NOT CLOSE ZOIPER and go back to your agent webpage.

zoiper

20. Congratulations! You can now start making calls.
  • Email, SSL
  • 390 Users Found This Useful
Was this answer helpful?

Related Articles

How to upload call recordings to Dropbox?

1. Follow this link http://www.goautodial.com/knowledgebase/35/How-to-Download-Recording.html on...

How to setup Survey Campaign

1. Login on your admin portal and on the side menu click Telephony then Campaigns.2. Click on...

How to Reset Leads

1. Open your admin portal and click Telephony on the top menu and click Lists.2. Choose the List...

How to Reset Leads/List

Hosted HowTo Reset Leads 1. Open your admin portal and click Telephony > Campaigns on the top...

How to Setup Survey Campaign

1. Login on your Admin Portal and on the top menu click Telephony then click Campaigns.2. Click...