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Full featured and user friendly call center software.

Manual, progressive and predictive dialing available

  • Realtime Dashboard

    Realtime Dashboard

    Drag and drop realtime dashboard. So you get to know what's happening in your call center at a glance.

  • Reports and Analytics

    Reports & Analytics

    Transform raw data into comprehensive information. Convert leads into raving customers.

  • Intuitive Interface

    Intuitive Interface

    Navigate easily through the system. Configure with ease and confidence.

  • Intuitive Interface

    Tickets, Chat & Phone

    Get realtime professional support during your operating hours. Resolve issues quickly via multiple channels.

Call Management

* Dedicated Direct Calling User Extensions
* Personal Voicemail & Team VoiceMail
* Outbound Calls - Manual, Preview and Predictive
* Inbound calls - Automated Call Distribution (ACD)
* Blended calls (Inbound, Outbound)
* Scheduled callbacks (Manual & Auto)
* 3-way Conference and Call Transfers
* Interactive voice response (IVR) with Campaign/Queue
* Broadcast and Survey Dialing

Campaign Management

* Multi-Lead List per Campaign
* Agents Allocated Simultaneously Multiple Campaigns
* Campaign Defined Scripts
* Custom Caller ID - Campaign Specific
* Custom Call Statuses and Call Dispositions
* Hotkeys for quick hangup and call dispositions
* Filter Leads (Dynamically Exclude Numbers from Lists)


* US, UK and Australia telemarketing compliance
* Drop timer with safe-harbor message for FTC compliance


* Pay As You Need Support
* Packaged Support Plans - to suit all user types
* Customizable Support & Managed Services Solutions


* Protection against SIP Brute Force Attacks
* Call Encryption Support via TLS
* Protection Against HTTP DOS or Brute Force Attacks
* Web Application Firewall

Call Recording & Voice Log Storage

* Full Call Recordings or on-demand
* Option to Store Call Recordings on your own NAS

Lead Management

* Upload and download of customer lists
* Leads Filtering
* Leads Recycle
* Internal DNC and Blacklist
* Leads Timezone Restrictions

Supervisor Management

* Real-time Dashboard
* Listen-in, Barge-in
* Force Log-out
* Reports and Analytics

Team Management

* Multi-Group, Multi-Campaign Assignments
* Skill-Rating based Agent priority routing
* Support Remote and Mobile Workers

Additional Enhancements

* Database Backup and Redundancy
* High-availability (HA) Configuration
* Support Multi-Office and BPO Working
* API and Web Services based Integrations (into CRM)

Latest Announcements

25/06/2015 - Now Available! Dropbox Integration to Goautodial
Now Available! Dropbox Integration to Goautodial.  You can now upload your recorded...

15/04/2015 - Now Available! Multi-Language Support(GoAdmin & GoAgent)
Now Available! Multi-Language Support(GoAdmin & GoAgent) Languages currently...

16/07/2014 - Tropical storm Glenda moving away from PH.
Tropical storm Glenda, who wreaked havoc in Metro Manila and outying areas in the...

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